Defender Ring offers free returns on all items within 30 days of purchase.
1. Email us at email@example.com with your name, order #, and the reason for your return.
2. After we've confirmed acknowledgement of your return, mail your product to us at:
Defender Ring, LLC
350 Canal Street #188
New York, NY 10013
3. After you've mailed your product back to us within the thirty (30) day window, email us at firstname.lastname@example.org with the tracking number so that we can begin your return process as soon as possible.
All products, materials, and packaging must be included and mailed back to the address above within the thirty (30) day window.
The buyer is responsible for costs associated with shipping the product(s) back to us for returns.
We recommend using shipping insurance or tracking to ensure a fast and smooth return process.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are non-refundable.
Shipping costs are non-refundable.
Once your return is received, inspected, and approved, we will send you an email to notify you that we have approved your returned item.
The full amount of your purchase price will be refunded to your original payment method for any returns within the thirty (30) day window.
Defender Ring, LLC warrants each new product against defects for one (1) year from the date of purchase and agrees to replace any defective product without charge.
IMPORTANT: This warranty does not cover damage resulting from accident, use or misuse, lack of reasonable care.
If you need product replacement, email us at email@example.com.