Returns & Exchanges
We provide free returns on all items within 30 days of purchase.
We provide free exchanges on all items within 60 days of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Once your return is received, inspected, and approved, we will send you an email to notify you that we have approved your returned or exchanged item. You will receive store credit for an exchange or a credit will automatically be applied to your credit card or original method of payment, within 7-10 business days.
The full amount of your purchase price will be refunded to your account for any returns within the thirty (30) day window.
Defender Ring, LLC warrants each new product against defects for one (1) year from the date of purchase and agrees to replace any defective product without charge.
Important: This warranty does not cover damage resulting from accident, use or misuse, lack of reasonable care.
If you need product replacement, please email us at firstname.lastname@example.org.
Return & Exchange Shipping
To return your product, please mail it to us at:
Defender Ring, LLC
350 Canal Street #188
New York, NY 10013
You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.